r877 Terms & Conditions

r877 is an online gaming and betting platform that provides live casino, slot games, cricket betting, football betting, and various other gaming services for users in Bangladesh. By accessing this website, creating an account, or using any service, you automatically agree to all the terms and conditions set out below.

These terms form a binding legal agreement between you and r877. If you do not agree with any part of these terms, please refrain from using this platform.

r877 reserves the right to change these terms at any time. For important changes, we will try to notify you through the platform. However, it is entirely your responsibility to re-read this page regularly.

1Eligibility & Age Verification

To open an account and use services on r877, you must meet the following conditions:

• You must be at least 21 years old. Use of this platform is only permitted for those aged 21 or above.
• You must not be a resident of any country or region where online gaming is prohibited by law.
• You may only operate one account in your own name. Creating multiple accounts is strictly prohibited.
• You must play as an individual for yourself — operating an account on behalf of others or for business purposes is not permitted.
• All information provided at the time of registration must be accurate, complete, and up to date.

r877 may request age verification documents at any time. The platform reserves the right to suspend an account until identity is confirmed via a national ID card or passport.

2Account Registration & Security

To complete the process of creating an account on r877, you must provide accurate personal information and follow the rules below:

• Your login details (username and password) must be kept completely confidential. If shared with a third party, full responsibility lies with you.
• If you notice any unauthorized access to your account, notify the support team immediately.
• Only one account may be created per email address.
• If your account details change (mobile number, email, etc.), update them as soon as possible.
• Selling, transferring, or renting an account is strictly prohibited.

r877 reserves the right to temporarily suspend any account where suspicious activity is detected until it has been verified.

3Deposits & Fund Management

The rules for depositing money into r877 are detailed below:

• The minimum deposit amount is ৳300 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer (e.g., Dutch-Bangla Bank, BRAC Bank, Islami Bank).
• Only deposit from a payment account registered in your own name. Funds received from third-party accounts will not be accepted and will be returned.
• There are no gaming-related transaction fees on deposits; however, your payment provider may charge its own fees.
• If an unusually large amount of money is deposited into an account, r877 may request additional verification.

In any case of suspected use of funds from money laundering or illegal sources, r877 reserves the right to hold the relevant funds and investigate the matter.

4Withdrawal Policy

The following rules apply to withdrawing winnings and remaining balance:

• The minimum withdrawal amount is ৳800.
• Withdrawals can only be made via the same method used for deposit: bKash, Nagad, Rocket, or bank transfer.
• Withdrawal processing generally takes between 15 minutes and 2 hours.
• Before withdrawing bonus funds, the specified wagering requirements must be met (see Section 5 for details).
• If account verification is required for a withdrawal request, processing may be delayed until documents are submitted.
• Funds will only be sent to an account whose name exactly matches the name on the r877 account.

If a withdrawal is delayed for any reason, contact our support team directly.

5Bonuses & Promotional Offers

r877 offers various types of bonuses and promotional offers. The following conditions apply to accepting and using these offers:

• Welcome Bonus: 150% bonus on the first deposit up to ৳5,000. For example — deposit ৳1,000 and receive a ৳1,500 bonus, giving a total balance of ৳2,500; deposit ৳8,000 and receive the maximum ৳5,000 bonus, giving a total of ৳13,000.
• Wagering Requirement: Before withdrawing bonus funds, you must wager 20 times the bonus amount. Example: ৳1,500 bonus × 20 = ৳30,000 in wagers must be completed. Wagering is calculated on the bonus amount only, not on the combined deposit and bonus total.
• Each bonus offer may have its own validity period and conditions; these will be stated on the relevant offer page.
• Each bonus may only be claimed once. Attempting to claim bonuses by opening multiple accounts will result in account cancellation.
• r877 reserves the right to modify or cancel any bonus offer — however, this will not apply to bonuses already accepted.
• If an attempt to collect bonuses through fraudulent means is detected, the relevant account and funds may be forfeited.

6VIP Program & Cashback

r877's VIP program has 5 tiers. Weekly cashback benefits apply at each tier:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.
• Diamond: Up to 1.5% weekly cashback.

Progress through VIP tiers depends on consistency and level of activity. Cashback is automatically added to the account each week. The account must be active to receive VIP cashback.

r877 reserves the right to change the structure or benefits of the VIP program. Members will be notified in advance of any significant changes.

7Fair Play & Prohibited Activities

r877 is committed to ensuring a fair and safe gaming environment for all users. The activities described below are strictly prohibited:

• Any form of fraud, software hacking, or use of automated bots.
• Exploiting weaknesses or bugs in the game system for advantage. It is your responsibility to report any such bugs to support immediately upon detection.
• Collusion — secret coordination between multiple players to harm others.
• Bonus exploitation — taking risk-free advantage solely through bonus funds beyond fulfilling bonus conditions.
• Using the platform for money laundering or illegal purposes.

If such activities are proven, r877 reserves the right to close the account, forfeit funds, and take legal action if necessary.

8Privacy & Data Protection

r877 places the highest importance on protecting your personal information. We use SSL encryption to keep all your data secure.

• Your personal information will only be used for service delivery, account verification, and where necessary in response to requests from regulatory authorities.
• Your information is not sold to third parties.
• Payment information is always transmitted and stored through encrypted channels.
• To read our full privacy policy, visit the Privacy Policy page.

9Responsible Gaming

r877 is committed to ensuring responsible gaming. We believe that gaming should be for entertainment purposes only.

• If you feel your gaming habits are getting out of control, contact support immediately.
• At your request, we can place temporary or permanent restrictions on your account.
• Allowing minors (under 21) to use an account is strictly prohibited.
• For more information, visit our Responsible Gaming page.

We never encourage you to bet beyond your means. Always keep gaming as a form of entertainment.

10Intellectual Property & Copyright

All content on the r877 website — logos, designs, text, graphics, software, and games — is the intellectual property of r877 or their licensed suppliers.

• Reproducing, distributing, or modifying any content without prior permission is prohibited.
• r877's trademarks or logos may not be used for commercial purposes.
• Game software belongs to the respective providers (e.g., Pragmatic Play, Spribe, JILI, PG Soft) and their own terms and conditions apply.

11Limitation of Liability

r877 bears no responsibility in the following cases:

• If a game session is interrupted due to internet disconnection or technical failure.
• For problems caused by delays or errors from third-party payment gateways.
• For losses caused by issues with the user's own device or network.
• For any loss resulting from the user's login details being leaked to another party.

However, r877 will be responsible for proven financial losses caused by technical faults in its own platform and will take corrective action after proper investigation.

12Account Suspension & Closure

r877 reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• Violation of any clause of these terms and conditions.
• On suspicion of fraud or fraudulent activity.
• Upon finding evidence of multiple accounts being operated.
• Failure to provide age verification documents or submission of false documents.
• Extended account inactivity — in this case, prior notice will be given by email.

You may also request account closure at any time through support. Any verified balance will be returned before account closure, subject to pending wagering requirements being met.

13Changes, Dispute Resolution & Contact

r877 reserves the right to partially or fully amend these terms and conditions at any time. For important changes, we will try to notify you via your registered email or through platform notifications.

For any dispute or complaint, first contact our support team. We investigate all complaints fairly and impartially and aim to provide a resolution as quickly as possible.

• Support Email: [email protected]
• Direct assistance is available 24/7 via live chat — in both Bengali and English.

If any clause of these terms and conditions becomes invalid or unenforceable, the remaining clauses will remain fully in effect. This document represents the entire agreement between r877 and the user and supersedes any prior oral or written understandings.